MWash

This project was implemented while I was working as the Country Manager at Code for Sierra Leone. It is one of the 3 projects across Sub Saharan Africa currently being supported by the Engine Room under its Matchbox Program

About the Project

MWash aims to bridge the information and communication gap related to water sanitation and health between the government and the people. It provides users with an interactive access to data related to the locations of water and sanitation points in Freetown via a web application. It would also enable the citizens to submit updated information related to the water and sanitation points in their own localities via an SMS service that would be linked with the main application. This way, it would improve the transparency in critical water and sanitation information sharing between the consumers, the utilities providers and the elected officials.

The Objectives of the Platform

  1. To provide information about basic facilities in ensuring the provision of safe drinking water for citizens in Sierra Leone

  2. Improve on information dissemination on sanitation and hygiene in the country especially slums and riverine communities

  3. To use technology (in the form of a mobile app and a scaleable web app) to improve on information about water and sanitation at community level.

The First Prototype

The prototype of MWASH can be accessed at this link

The following is a screenshot of the prototype

Front Page of MWASH
Front Page of MWASH

The Design Research Methodology

  • Code for Sierra Leone partnered with The Engine Room to conduct design research to test out the existing prototype

  • Employed a user-centered approach with mixed method research

  • Focused largely on contextual inquiries and experience mapping for citizens and waterpoint managers.

Project Plan of MWash
Project Plan of MWash
Design Research Framework
Design Research Framework
Team Agenda Chart
Team Agenda Chart
Opportunity Ideating Chart
Opportunity Ideating Chart

The Design Research Output

You can read the results of the design sprint conducted by the Engine Room and Code for Sierra Leone below.

Improving Access to Water Services

Code for Sierra Leone undertook a further design iteration, with this time the intention being to explore ways of integrating mobile money in the water service delivery in Freetown. You can check out our results below.

Improving Water Access for Sierra Leoneans